1. Information We Collect

brontesylvia collects various types of personal information to provide you with comprehensive financial valuation education and services. We're committed to transparency about what we gather and why.

Personal Information
  • Full name, email address, and phone number when you register for courses
  • Professional background and current role in finance or related fields
  • Educational background and certifications relevant to financial analysis
  • Payment information for course enrollment (processed through secure third-party providers)
  • Communication preferences and areas of interest within valuation techniques
Usage Information
  • Course progress tracking and assignment submissions
  • Website navigation patterns and time spent on educational materials
  • Technical information including IP address, browser type, and device information
  • Interaction data with our webinars and online course platforms

2. How We Use Your Information

Your personal information helps us deliver quality financial education experiences tailored to your professional development needs. We use this information responsibly and purposefully.

  • Course Delivery: Managing your enrollment, tracking progress, and providing personalised feedback on valuation assignments
  • Communication: Sending important updates about your courses, upcoming webinars, and relevant industry insights
  • Service Improvement: Analysing usage patterns to enhance our educational content and delivery methods
  • Support Services: Responding to your questions and providing technical assistance when needed
  • Marketing Communications: Sharing information about new courses and educational opportunities (you can opt out anytime)
Australian Privacy Principles Compliance

brontesylvia operates in full compliance with the Privacy Act 1988 (Australia) and the Australian Privacy Principles. We ensure your personal information is handled according to Australian privacy standards and regulations.

3. Information Sharing and Disclosure

We believe in protecting your privacy while still delivering excellent educational services. Here's how we handle sharing your information with others.

Service Providers

We work with trusted third-party service providers who help us deliver our educational services:

  • Payment processors for secure transaction handling
  • Email service providers for course communications
  • Cloud storage providers for secure data backup
  • Learning management system providers for course delivery
Legal Requirements

We may disclose your information when required by Australian law or to protect our rights and the safety of our students and staff. This includes compliance with court orders, regulatory investigations, or other legal processes.

Business Transfers

In the unlikely event that brontesylvia is sold or merged with another organisation, your personal information may be transferred as part of that transaction. We would notify you beforehand and ensure your privacy rights are protected.

4. Data Security and Protection

Protecting your personal information is a top priority. We've implemented multiple layers of security to safeguard your data from unauthorised access, disclosure, or misuse.

Technical Safeguards
  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Secure backup systems with encryption at rest
  • Multi-factor authentication for staff accessing student records
Administrative Safeguards
  • Comprehensive privacy training for all staff members
  • Clear data handling policies and procedures
  • Regular monitoring of data access and usage patterns
  • Incident response procedures for potential data breaches

5. Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights.

Access and Correction

You can request access to the personal information we hold about you at any time. If you find any errors or outdated information, we'll correct it promptly upon verification.

Data Portability

You have the right to receive your personal information in a commonly used, machine-readable format if you wish to transfer it to another service provider.

Deletion Rights

You can request deletion of your personal information, though we may need to retain certain records for legal or administrative purposes, such as course completion certificates.

Marketing Opt-Out

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at help@brontesylvia.org or call +61242286999. We'll respond to your request within 30 days and verify your identity before processing any changes.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here's our approach to data retention:

  • Course Records: Maintained for 7 years after completion to support professional certification requirements
  • Payment Information: Financial records kept for 7 years as required by Australian tax law
  • Marketing Data: Removed within 2 years of last engagement unless you remain an active subscriber
  • Technical Logs: Website usage logs automatically deleted after 13 months
  • Support Communications: Customer service records retained for 3 years for quality assurance

When retention periods expire, we securely delete or anonymise your personal information using industry-standard data destruction methods.

7. International Data Transfers

While brontesylvia operates primarily in Australia, some of our service providers may process your information outside Australia. When this occurs, we ensure appropriate safeguards are in place.

  • All international transfers comply with Australian Privacy Principles
  • Service providers must meet equivalent privacy protection standards
  • Contractual agreements ensure your data rights are maintained
  • We regularly audit overseas service providers for compliance

Countries where your data may be processed include the United States (for cloud services) and the United Kingdom (for email services). These transfers are necessary for providing our educational services effectively.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and improve our services. You have control over these technologies.

Types of Cookies We Use
  • Essential Cookies: Required for website functionality and course access
  • Analytics Cookies: Help us understand how you use our educational resources
  • Preference Cookies: Remember your settings and personalise your experience
  • Marketing Cookies: Track effectiveness of our educational content promotion

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit some website functionality.

9. Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through:

  • Email notification to registered users
  • Prominent notice on our website homepage
  • Updated "last modified" date at the top of this policy
  • Direct notification during your next login for major changes

We encourage you to review this policy periodically to stay informed about how we protect your personal information. Continued use of our services after updates indicates your acceptance of the revised terms.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Address: Jezzine Barracks, Hut 26, Townsville QLD 4810, Australia

Phone: +61242286999

Email: help@brontesylvia.org

Our privacy team typically responds to inquiries within 48 hours during business days.